PRIVACY POLICY
ABOUT US
The address of our website is: https://www.lamaisonducorail.com.
UTILISATION OF COLLECTED PERSONAL DATA
Comments
When you leave a comment on our website, the data entered in the comment form, but also your IP address and user agent of your browser are collected to help us detect unwanted comments.
A anonymized string created from your e-mail address (also known as hash) can be sent to the Gravatar service to see if you are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validating your comment, your profile photo will be publicly visible next to your comment.
Media
If you are a registered user and you are uplinking images to the Web site, we advise you to avoid uplinking images containing EXIF data from GPS coordinates. Visitors to your website can download and retrieve location data from these images.
CONTACT COOKIES
If you file a comment on our website, you will be asked to register your name, email address and website in cookies. It’s only for your convenience so you don’t have to enter this information if you file another comment later. These cookies expire after one year.
If you visit the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
When you log in, we will set up a number of cookies to save your login information and screen preferences. La durée de vie d’un cookie de connexion est de deux jours, celle d’un cookie d’option d’écran est d’un an. If you check “remember me”, your cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By modifying or publishing a publication, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the ID of the publication you just edited. It expires after one day.
CONTENU EMBARQUÉ DEPUIS D’AUTRES SITES
Articles on this site may include embedded content (eg videos, images, articles …). Content embedded from other sites behaves in the same way as if the visitor visited that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account connected to their website.
USE AND TRANSMISSION OF YOUR PERSONAL DATA
Data collected as part of the use of the application site or in physical shops are processed in order to fulfill the purposes described in the table below.
The regulations in force protect the privacy of users and requires any controller to be able to justify a legitimate basis for said treatment. The regulation thus provides among the legal bases of treatment:
– the performance of a contract to which the data subject is party, such as a sales contract. Thus certain personal data of the customer are necessary to deliver the good, to manage the customer account and to make returns;
– the respect of a legal obligation, in particular accounting by the conservation of invoices;
– the prior consent of the person concerned;
– the legitimate interest of the controller, while respecting the rights and freedoms of users. Thus, improving the customer experience or preventing fraud may justify data collection.
| Purposes of treatment | Using data | Legal basis for treatment |
|---|---|---|
| Management of orders and sales of products and service delivery; management of claims, retractions and returns | Using data to provide products and services (from shopping cart and orders; sale, return and refund of purchased products) | The execution of a contract between the client and the professional |
| Completion of transactions, including payment | Our payment providers (Stripe and Paypal) use payment information when making the payment of each order. This data can also be used to prevent fraud when paying for the order and/or managing unpaid after order. | The execution of a contract between the client and the professional |
| Creating and managing the customer account | The personal data of a customer registered on the website is used (email address, password) | The execution of a contract between the client and the professional Compliance with a legal obligation |
| Deliveries of ordered products | Personal data (coordinates, email address) is used to ensure deliveries | The execution of a contract between the client and the professional |
| Administer the website and fight fraud | Personal data (cookies) to update, enrich our website and fight against internet fraud. | |
| SAV: exchanges with customer service | Personal data is used to interact with customers. As such, exchanges between customer service and the customer made by phone or chat can be recorded in order to improve the quality of service. The customer can object at any time | The execution of a contract between the client and the professional |
| Participation in special events (such as contests, games, raffles, offers) and participation in the loyalty program excluding online gambling subject to the approval of the Online Gaming Regulatory Authority | Personal data is used, including purchase information, to administer participation in various special events, as well as the loyalty program. | The execution of a contract between the client and the professional (gambling rules) The legitimate interest of the processing manager in order to offer preferred offers. |
| Exploiting, evaluating and improving products and services and user experience (including developing new products and services, analyzing the customer base; performing data analytics, accounting and auditing), profiling. | Personal data is used to evaluate and improve products and services, and to improve the customer experience, products and services offered by Benda Bili, through statistical operations and behavioral analysis anonymised customers, and a measure of website and mobile app traffic | The legitimate interest of the processing manager in order to offer products and services tailored to the needs of customers |
| Send newsletters and preferred offers on the condition that the user ticks the box expressing his acceptance, provided for this purpose, when registering with the Services | Personal data is used to inform customers of our products and services and to customize products offered on social networks. | The legitimate interest of the processing manager in order to offer products and services tailored to the needs of customers |
| Fulfill obligations arising from any contracts or agreements linking the coral house to its customers | Personal data is used to inform customers of our products and services and to customize products offered on social networks. | The legitimate interest of the processing manager in order to offer products and services tailored to the needs of customers and consent (case to check) |
| Analyze website visits and frequencies, audience measurements, studies, statistics, surveys (cookies) and improve the user experience on the website and mobile app | Personal data, including cookies, is collected to understand the use of the Website and mobile app | The legitimate interest of the processing manager in order to offer products and services tailored to the needs of customers |
YOUR DATA STOCKAGE TIME
If you leave a comment, the comment and its metadata are kept indefinitely. This allows you to automatically recognize and approve the following comments instead of leaving them in the moderation queue.
For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except for their user name · ice). Site managers can also view and edit this information.
User data will not be kept beyond the duration strictly necessary for the purposes pursued as set out herein in accordance with applicable regulations and laws. In this regard, the data used for prospecting can be retained for up to 3 years from the close of the user’s account or the last contact of the prospect concerned. The user’s data is erased when retention times expire. Nevertheless, the data may be archived beyond the durations provided for the purposes of research, finding, and prosecution of criminal offences for the sole purpose of enabling, as a need, the provision of this data to judicial authority.
The archiving implies that this data will be anonymized and will no longer be searchable online but will be extracted and stored on a standalone and secure medium.
THE RIGHTS YOU HAVE ON YOUR DATA
If you have an account or if you have left comments on the site, you can ask to receive a file containing all the personal data that we have about you, including the ones you have provided to us. You can also request the deletion of personal data about you. This does not take into account the data stored for administrative, legal or security reasons.
TRANSMITTING YOUR PERSONAL DATA
Visitors ‘ comments can be verified using an automated unwanted feedback detection service.
The payment of purchases on the website and on the mobile application is made either via Paypal.
Paypal (Europe) LLP and Co., is a Luxembourg-based limited partnership, registered in the R.C.S. of Luxembourg under the number B118349, headquartered 22-24, Boulevard Royal – L-2449 Luxembourg. For more information, the Customer can visit the following website: https://www.paypal.com.
However, the user can choose to save the data of his credit card in his customer account. The user can change or delete this bank data at any time by logging into his account.
